Policies & Notices

Privacy Policy

Your privacy is just as important to us as our own. It is for this reason that our policy is extraordinarily simple: We will never share your contact information. Period.

If you are working with us already or considering hiring us to design your website, it is necessary for us to acquire some form of contact information. It is for this reason that we ask for reliable contact information.

We do not currently have a mailing list, so you will never get an unsolicited e-mail from us.

Your credit card/payment information is removed from our files after our transaction is completed unless we have an ongoing arrangement with you. DLR Web Design does not currently have a model in place for providing webmaster/site maintenance services. These services will be considered on a case by case basis.

Any e-mail you send to us is kept in the strictest confidence and will only be used for its intended purpose.

If you ever have any questions about your privacy, please don't hesitate to contact us directly.

 

Design Policy & Commitment

At the time a site goes "live," a 60 day period is initiated whereby all applicable policies and disclaimers below will be in effect.

  1. All design aspects will be approved by the customer before any charges are incurred.
  2. For the first 60 days, if DLR Web Design finds errors in the code that were not caused by the customer or any parties affiliated with the customer who owns the website, there will be no charge for repair.
  3. DLR Web Design is not responsible for any malfunctions or errors in the code after testing and uploading and after a period of 60 days.
  4. Hourly programming charges will be applied for site repairs or redesign after a period of 60 days.
  5. DLR Web Design is not responsible for any malfunctions or errors that may occur if the code is edited or altered in any way by the customer or any parties affiliated with the customer who owns the website. If code has been altered by the customer, hourly programming charges will be applied both before and after the 60 day period.
  6. DLR Web Design is not responsible in any way for repair or redesign of a "hacked" site either during or after the 60 period. Hourly programming charges will be applied.
  7. If DLR Web Design has only designed a portion of an existing site, our policies are only in effect for that portion which we designed.
  8. DLR Web Design has no control over the policies and prices of 3rd party services necessary to run your site. These include those services provided by, but not limited to, Merchant / Internet Merchant Account Provider, SSL Certification Authority, Hosting Company, Domain Name Registrar.


    DLR Web Design is a division of DLR Systems.
 
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Policies & Notices
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